Florida Dental Convention
The Ultimate New Patient Experience: A Case Presentation
Course code: C60
Start time: Saturday, June 29, 2019, 2:00 PM
End time: Saturday, June 29, 2019, 4:00 PM
Room: ST GEORGE 112
Recommended Participants: Dentists, Assistants, Hygienists, Administrative Staff, Laboratory Technician
CE Hours: 2.00
Track: COMMUNICATION, TECHNOLOGY
Full Sponsor:
Digital Doc LLC

Speaker: Dr. Mark Hyman, DDS, MAGD

About the speaker: Dental degree, University of North Carolina (UNC) School of Dentistry; oral medicine/general practice resident, UNC Hospital; adjunct associate professor, UNC School of Dentistry; advisory faculty, The Pankey Institute; mentor, Spear Education.

I or members of my immediate family have a financial relationship with Digital Doc LLC that may be relevant to this presentation.

Disclosure: I or members of my immediate family have a financial relationship with Digital Doc LLC that may be relevant to this presentation.

REGISTRATION CATEGORY 

 EARLY 4/5 

 REGULAR 

 ONSITE 6/15 

DENTIST - FDA/ADA MEMBER

$0

$0

$10

NON-MEMBER DENTIST

$45

$45

$55

TEAM MEMBER

$45

$45

$55


Description:
Is the goal to get more patients? Or, maybe the goal simply needs to be to slow down, ask better questions and out-listen the competition, use cutting-edge diagnostic photography with advanced caries detection and apply time-tested human relations principles to thrive during turbulent times. Attendees will enjoy this fast-paced, interactive experience where they will master the art of an exceptional new patient experience, offer a comprehensive treatment plan and deliver a bulletproof case presentation, which will result in an increased case acceptance, optimal care dentistry and FUN!

Full Sponsor: Digital Doc LLC

Learning objectives:

Participants will be able to:

  • discover the 10 key steps to an extraordinary new patient experience and the 10 key questions each new patient must be asked.
  • evaluate and implement new technology with each new patient.
  • empower teammates to enhance their critical role in case acceptance.







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Florida Dental Association
545 John Knox Rd, Ste. 200
Tallahassee FL 32303
800.877.9922

fdc@floridadental.org